Terms and Conditions

These Terms and Conditions govern your use of Sensra, including the web application, API endpoints, incident analysis features, alerting workflows, and related services.

By creating an account, using an API key, or sending data to Sensra, you agree to these Terms on behalf of yourself and, if applicable, your organization.

You are responsible for account activity under your credentials and for assigning workspace roles appropriately.

Workspace owners and admins are responsible for managing member access, project creation, and API key governance inside their tenant.

Project API keys are secrets and must be stored securely. Sensra only displays newly created full secrets once.

You must rotate or revoke keys if they are exposed, and you must not share keys outside authorized systems.

You retain ownership of data you send to Sensra, including event payloads, metadata, and stack traces.

You grant Sensra a limited license to process that data to operate the service: ingestion, normalization, incident grouping, AI analysis, alerting, abuse prevention, and reliability operations.

You must not send unlawful content, malicious payloads, or data you are not authorized to process.

Sensra enforces request-rate and monthly usage controls to protect platform reliability and cost stability.

Requests may be rejected when limits are exceeded or when protection/accounting dependencies are unavailable.

Plan limits, workspace/project allocations, and feature entitlements may differ by subscription tier or contract.

Sensra may generate root-cause summaries, suggested fixes, and confidence values for incidents using machine-learning models.

AI outputs are assistive and may be incomplete or incorrect. You are responsible for reviewing and validating outputs before acting in production systems.

Sensra uses third-party providers to deliver core functionality, including identity, database hosting, caching/rate-limit infrastructure, email delivery, AI analysis, and hosting/runtime services.

These providers process data only as needed to deliver their respective platform functions.

We may improve, modify, or discontinue features to protect reliability, security, or product quality.

Except where required by contract, Sensra is provided on an "as is" and "as available" basis without guaranteed uninterrupted operation.

We may suspend or terminate access for violations of these Terms, security abuse, fraudulent activity, or behavior that risks platform integrity.

You may stop using the service at any time and request workspace/account deletion according to applicable policy and law.

To the maximum extent permitted by law, Sensra is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business interruption.

You agree to indemnify and hold Sensra harmless from claims arising from your misuse of the service, unlawful content, or violation of these Terms.

We may update these Terms from time to time. Material changes become effective when posted with an updated effective date.

Questions about these Terms can be sent to support@sensra.dev.