Legal
Privacy Policy
How Sensra collects, uses, and protects your information.
This Privacy Policy describes how Sensra ("we," "us," or "our") collects, uses, and shares information about you when you use our services.
Information we collect
Information you provide
We collect information you provide directly to us, including when you create an account, use our services, or contact us for support. This includes your name, email address, organization name, and payment information.
Information we collect automatically
When you use our services, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and information about how you interact with our services.
Information from third parties
We may receive information about you from third-party services you connect to Sensra, including authentication providers and payment processors.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage and trends
- Detect and prevent fraudulent transactions and abuse
Information sharing
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- Service providers: We share information with vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting.
- Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at privacy@sensra.io.
Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
Your choices
You may update or correct your account information at any time by logging into your account. You may opt out of marketing communications by following the unsubscribe instructions in those messages.
Contact us
If you have questions about this Privacy Policy, please contact us at privacy@sensra.io.