SENSRA HELP CENTER
How can we help?
Find guides, answers, and troubleshooting tips for Sensra.
Try upload, review link, or billing.
Browse by topic
- 01
Getting Started
Your first workspace, file and review.
5 guides
- 02
Projects & Files
Uploads, previews, versions and project housekeeping.
6 guides
- 03
Annotation & Collaboration
Make feedback clear and keep the conversation moving.
3 guides
- 04
Sharing & Guest Reviews
Invite clients with controlled review links.
4 guides
- 05
Account & Workspace
Sign-in, teammates and your account.
6 guides
- 06
Plans & Billing
Subscriptions, storage and editor allowances.
3 guides
- 07
Troubleshooting
Practical steps when something goes wrong.
6 guides
Popular answers
Supported file types and size limits
Check accepted formats before you upload.
Create a review link for a client
Share one file without asking the client to create an account.
Troubleshoot failed uploads
Check format, size, permissions and storage before trying again.
Reset a forgotten password
Request a reset email and choose a new password.
Your first review, step by step
Create your first workspace
Set up the place that holds your reviews and teammates.
Create and manage a review
Create a project, rename it and archive finished work.
Upload your first document
Add a file to a review and open it on the canvas.
Complete your first review
Leave a comment, respond to feedback and record a decision.