Skip to content

Account & Workspace

Reset a forgotten password

Request a reset email and choose a new password.

Last reviewed

Request recovery

  1. Open Sign in and choose Forgot password?
  2. Enter the account email and submit the reset request.
  3. Check your inbox and spam folder for the recovery email.
  4. Open its link and enter and confirm a new password of at least 12 characters.

A privacy-preserving response

The reset screen uses the same confirmation whether or not an account exists. It does not prove email delivery or account ownership. Keep the reset URL private. If you made several requests, use the latest email.

If recovery fails

An expired or invalid link may require a fresh reset request. Check the device clock and try opening the newest email in a normal browser tab. Contact support if access still fails; include the time and displayed error, never the reset link or your password.

Was this article helpful?

Still need help? Contact Support or check your tickets.

Related guides