Skip to content

Plans & Billing

Understand storage and usage limits

Find the allowance that is blocking a new action.

Last reviewed

Check the correct workspace

Plan and billing shows storage usage, editor capacity and processing allowances for the selected workspace. Different workspaces have independent billing. A quota message may concern active projects, editors, storage, conversions, AI requests or OCR pages.

Make room

  1. Read the error to identify the allowance.
  2. For active-project limits, archive finished reviews.
  3. For storage, review retained files and versions or discuss additional capacity with the owner.
  4. For editor limits, review member roles or the available plan and add-ons.

Allow for cleanup

Archiving does not remove file bytes. Deleted or failed-upload storage may stay charged until safe cleanup has completed. Usage warnings begin before the storage ceiling; existing readable files remain available when new uploads are refused. Do not repeatedly retry a quota-blocked conversion or provider request.

Was this article helpful?

Still need help? Contact Support or check your tickets.

Related guides